{"id":1419,"date":"2022-10-06T09:33:46","date_gmt":"2022-10-06T09:33:46","guid":{"rendered":"https:\/\/geniusmind.sg\/?page_id=1419"},"modified":"2022-12-02T07:37:57","modified_gmt":"2022-12-02T07:37:57","slug":"refund-policy","status":"publish","type":"page","link":"https:\/\/geniusmind.sg\/refund-policy\/","title":{"rendered":"Refund Policy"},"content":{"rendered":"\t\t<div data-elementor-type=\"wp-page\" data-elementor-id=\"1419\" class=\"elementor elementor-1419\" data-elementor-post-type=\"page\">\n\t\t\t\t\t\t<section class=\"elementor-section elementor-top-section elementor-element elementor-element-e226a15 elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-id=\"e226a15\" data-element_type=\"section\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-100 elementor-top-column elementor-element elementor-element-a6a6dd5\" data-id=\"a6a6dd5\" data-element_type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-2f890f7 elementor-widget elementor-widget-text-editor\" data-id=\"2f890f7\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t<style>\/*! elementor - v3.21.0 - 08-05-2024 *\/\n.elementor-widget-text-editor.elementor-drop-cap-view-stacked .elementor-drop-cap{background-color:#69727d;color:#fff}.elementor-widget-text-editor.elementor-drop-cap-view-framed .elementor-drop-cap{color:#69727d;border:3px solid;background-color:transparent}.elementor-widget-text-editor:not(.elementor-drop-cap-view-default) .elementor-drop-cap{margin-top:8px}.elementor-widget-text-editor:not(.elementor-drop-cap-view-default) .elementor-drop-cap-letter{width:1em;height:1em}.elementor-widget-text-editor .elementor-drop-cap{float:left;text-align:center;line-height:1;font-size:50px}.elementor-widget-text-editor .elementor-drop-cap-letter{display:inline-block}<\/style>\t\t\t\t<p>(ECO PACIFIC PTE LTD) Refund Policy<br \/>Thank you for shopping at (ECO PACIFIC PTE LTD)!<\/p><ol><li>We offer refund and\/or exchange within the first 30 days of your purchase, if 30 days have passed since your purchase, you will not be offered a refund and\/or exchange of any kind.<\/li><li>Eligibility for Refunds and Exchanges<\/li><li>The item must be in the original packaging.<\/li><li>If the item in question was marked as a gift when purchased and shipped directly to you, you will receive a gift credit for the value of your return.<\/li><li>We only replace items if they are defective or damaged. If you need to exchange it for the same item, send us an email at (enquiry_gma@ecopacific.sg) and send your item to: (11 Woodlands Close #03-32, Singapore 737853).<\/li><\/ol><p>Exempt Goods<br \/>The following are exempt from refunds:<\/p><ol><li>Gift cards<\/li><li>Any item not in its original condition, is damaged or missing parts for reasons not due to our error.<\/li><li>Any item that is returned more than 30 days after delivery.<\/li><li>Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund.<\/li><li>If you are approved, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within a certain amount of days.<\/li><li>Late or missing refunds<\/li><li>If you have not received a refund yet, first check your bank account again. Then contact your credit card company, it may take some time before your refund is officially posted.<\/li><li>If you have done all of this and you still have not received your refund yet, please contact us at (enquiry_gma@ecopacific.sg or call us: 63343317)<\/li><\/ol><p>Shipping<\/p><ol><li>Please do not send the product back to the manufacturer. It must be sent to the following Address (11 Woodlands Close #03-32, Singapore 737853).<\/li><li>You will be responsible for paying for your own shipping costs for returning your item.<\/li><li>Shipping costs are non-refundable! If you receive a refund, the cost of return shipping will be deducted from your refund.<\/li><li>Depending on where you live, the time it may take for your exchanged product to reach you, may vary.<\/li><li>Please see, we cannot guarantee that we will receive your returned item.<\/li><\/ol>\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<\/div>\n\t\t","protected":false},"excerpt":{"rendered":"<p>(ECO PACIFIC PTE LTD) Refund PolicyThank you for shopping at (ECO PACIFIC PTE LTD)! We offer refund and\/or exchange within the first 30 days of your purchase, if 30 days have passed since your purchase, you will not be offered a refund and\/or exchange of any kind. Eligibility for Refunds and Exchanges The item must [&hellip;]<\/p>\n","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"footnotes":""},"_links":{"self":[{"href":"https:\/\/geniusmind.sg\/wp-json\/wp\/v2\/pages\/1419"}],"collection":[{"href":"https:\/\/geniusmind.sg\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/geniusmind.sg\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/geniusmind.sg\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/geniusmind.sg\/wp-json\/wp\/v2\/comments?post=1419"}],"version-history":[{"count":4,"href":"https:\/\/geniusmind.sg\/wp-json\/wp\/v2\/pages\/1419\/revisions"}],"predecessor-version":[{"id":1423,"href":"https:\/\/geniusmind.sg\/wp-json\/wp\/v2\/pages\/1419\/revisions\/1423"}],"wp:attachment":[{"href":"https:\/\/geniusmind.sg\/wp-json\/wp\/v2\/media?parent=1419"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}